24/7 Emergency Tree Removal · Colac & the Otways
24/7 Emergency Tree Removal
Storms don’t keep business hours — and nor do we. Call any time, day or night, and we’ll get to your place fast to make a fallen or dangerous tree safe. 24/7 across Colac, Apollo Bay, Lorne and the Otways.
Why Choose Us
When Minutes Count, Call the Locals
A storm-damaged tree is unpredictable and genuinely dangerous — a limb under load can let go without warning and do even more damage. It’s not a DIY job, and not one to leave until morning.
At Otway Tree Care, we specialise in high-stakes emergency tree removal across Colac and the greater Otway region. For non-urgent situations, see our full tree removal service.
With a specialised machinery fleet and advanced rigging systems, we can stabilise and remove fallen trees from houses and vehicles with surgical precision.
We provide the right information immediately to secure your site and get the right documentation to you for your insurance needs.
What Makes Us Different
What Makes Our Emergency Response Different
When disaster strikes, we bring the heavy-duty equipment and safety-first protocols needed to resolve hazardous situations across the Otway region.
24/7 Immediate Dispatch
Storms don't follow a schedule. Our emergency tree removal team is ready to deploy at any hour, providing rapid response across Colac, Apollo Bay, Lorne, Winchelsea, Birregurra, and the surrounding Otway ranges.
Specialised Storm Rigging
We use advanced rigging systems to "piece down" trees that have fallen on structures, ensuring no further damage is caused during the removal process.
Industrial Machinery Fleet
Providing the right equipment for the right application is a valuable asset that we have covered.
Insurance-Ready Documentation
We use an app to capture photos and digital reports on-site, providing the evidence and documentation your insurance company needs for a smooth claim.
Priority Site Stabilisation
Our first priority is making your site safe. We stabilise leaning trees and remove "widow-makers" (hanging limbs) to prevent secondary accidents after a storm.
Frequently Asked Questions
Honest Advice. Expert Answers.
In an emergency, you need fast, clear answers — not guesswork. Here are the most common questions we receive during storm events and urgent callouts.
How quickly can you get here?
In an emergency, we prioritise site safety. Our response time depends on your location and the current weather conditions, but we aim to have a crew dispatched immediately.
Will insurance cover the cost of emergency tree removal?
In most cases, if a tree has fallen on a covered structure (like a house or fence), insurance covers the removal. We provide the digital photos and formal arborist reports needed to assist with your claim.
Can you remove a tree from my roof without causing more damage?
Yes. We use "crane-style" lifting or specialised rigging to lift the weight off the structure vertically, rather than dragging it, which prevents further structural damage.
What should I do while waiting for the crew to arrive?
Stay well clear of the tree at all times. Do not attempt to move vehicles or enter any structure the tree is leaning on. If you suspect any utilities are involved, contact the relevant authority and keep everyone well back until our crew arrives.
Do you work in the dark or during active storms?
We work 24/7. However, if conditions are too dangerous (e.g., extreme wind or lightning), we may stabilise the site first and complete the full removal once it is safe for our crew to operate.
What is the cost of an emergency call-out?
Emergency rates reflect the immediate dispatch of specialised crews and machinery outside of business hours. We provide a clear estimate before work begins.
Can you help with trees blocking my driveway?
Yes. We prioritise access. If you are trapped or emergency vehicles cannot reach you, let us know immediately so we can prioritise clearing your access route.
Testimonials
Hear from our local community
Amazing Job
"Amazing job removing a massive gum tree that was threatening our roof. Pro, safe, and left the area cleaner than they found it."
Sarah J
Apollo Bay
Highly Knowledgeable
"Highly knowledgeable team. They saved our old oak tree with careful pruning instead of just cutting it down like others suggested."
Mark T
Colac
Quick Response
"Quick response after the recent storm. They cleared the driveway in no time. Very grateful for their emergency service."
